Manged Call center solution base on opensouce VICIdial .

From a bank in Japan to a social club in the United States, all sorts of organizations trust VICIdial to communicate with their customers and members.

Here is a small list of how organizations are using VICIdial on a daily basis

• Inbound customer service and sales calls for small to medium size business
• Hospital patients post-checkout survey using ViCidial
• Local social club broadcasting to members
• Doctor’s office patient contact management: inbound/outbound/email
• School district broadcast messages and parent response IVRs
• Home visit nursing company, nurse visit logging and patient contact inbound/outbound
• Rehabilitation facilities 24/7 crisis hotline
• Political polling
• Emergency response call center, operating 24/7 and taking 911 emergency calls
• Fortune 500 insurance company sales agents territory-dialing clients in specific states
• Debt collections, inbound/outbound
• Phone call logging and redirection for lead management company (10,000+ DIDs)
• Infomercial sales and service, shipping and order management IVR
• Bank customer service call center
• Newspaper circulation service and sales
• Utility company sales, service and automated billing IVR